Terms of service

This document is an electronic record as per the provisions of the Information Technology Act, 2000 ("IT Act") and relevant rules thereunder, as well as other applicable laws, including the Consumer Protection (E-Commerce) Rules, 2020.

By accessing, browsing, or using www.mashhoorplus.in and/or by purchasing any products offered by Mashhoor Plus Private Limited, you agree to be bound by these terms and conditions.

Only individuals who are legally capable of entering into binding contracts under the Indian Contract Act, 1872 may use or transact on this Website. If you are a minor, you may access and use the Website only through a legal guardian or parent.

Mashhoor Plus reserves the right to modify these T&C at any time without prior notice. Updates will be posted on the Website and become effective upon publication.

Products

Terms of Offer: The Website offers certain products for sale ("Products"), which may include promotional, sample, or trial items. All products are for personal use only, unless specifically agreed otherwise.

We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and visuals. However, we do not guarantee that all details are accurate, complete, current, or error-free.

Customer Communication: By using the Website or placing an order, you consent to receive communications from the Company through email, SMS, phone calls, or notices posted on the Website.

Opt-Out Options: You can opt out of receiving communications through:

  • Clicking the unsubscribe link provided in promotional emails
  • Emailing your request to opt out at: contact@mashhoorplus.in
  • Sending a written request to our address

Intellectual Property Rights

All brand names, logos, and product designs on this Website are the exclusive property of Mashhoor Plus, its affiliates, or licensors, and are protected by applicable Indian intellectual property laws.

You are not permitted to reproduce, distribute, modify, republish, resell, or commercially exploit any part of the Website or its content without explicit authorization.

By making any purchase through Mashhoor Plus, you agree to bear all applicable taxes related to that transaction as required by law.

Website Usage

Your Account: You are allowed to create only one user account on the Mashhoor Plus platform. You are fully responsible for safeguarding your account credentials and for restricting access to your computer or device.

Accounts are non-transferable and must not be sold, traded, merged, or shared with others.

Content & External Links: Any original content created by Mashhoor Plus is protected under Indian intellectual property laws. Links to third-party websites are provided for your convenience but we do not endorse or take responsibility for their content.

Acceptable Use: You must not use our website for illegal or unauthorized purposes. This includes following all applicable laws, avoiding disruptive actions, and refraining from posting abusive or unlawful content.

Website Security: You are strictly prohibited from attempting to breach or compromise the security of the site, including accessing unauthorized data or testing system vulnerabilities.

Payment Methods

Products available on our Website may be purchased through the following methods:

  • Credit Cards, Debit Cards, Net Banking, Wallets, UPI, QR Code, PayPal, and reward points
  • Cash on Delivery (COD)

Note: Payments made through third-party gateways are governed by the terms of the respective providers.

Pricing and Availability:

  • Prices, availability, offers, and services are subject to change without prior notice
  • Prices listed include GST but exclude delivery charges
  • A delivery fee of ₹40 will apply to orders below ₹399
  • Orders above ₹399 are eligible for free delivery
  • Prices and offers may vary between offline and online platforms

Delivery Policy

Orders with multiple products may be delivered in separate shipments with an estimated delivery time of 5–7 business days. You will receive estimated timelines on the order details page.

Delays may occur due to unforeseen circumstances, and you will be informed via email in such cases. Orders may be canceled due to product unavailability or customer request if delivery is delayed.

Order Tracking: Tracking details will be emailed once the product is dispatched. You can also track orders via the 'Your Orders' section under My Account. Tracking is available 24 hours post dispatch.

Disclaimer of Warranties

Your use of the Website and Products is at your own risk. The Website and its content are provided "as is" and "as available," without any warranties of any kind, express or implied.

The Company Mashhoorplus disclaims:

  • Warranties of merchantability or fitness for a particular purpose
  • Responsibility for accuracy or reliability of content
  • Liability for damages from using the Website, including viruses or system failures
  • Liability for the Website's uptime or uninterrupted access

Visuals of products are indicative only; actual products may vary in size, color, or appearance.

Limitation of Liability

To the fullest extent allowed by law, the Company shall not be liable for business interruption, data loss, system issues, or any consequential damages. The maximum liability of the Company shall never exceed the cost of the product purchased.

Indemnification: You agree to indemnify and hold harmless the Company from any claims arising from breach of these Terms, use of Website or Products, violation of third-party rights, or supply of misleading information.

Force Majeure: The Company shall not be held responsible for delays or failure to perform due to events beyond its reasonable control.

Entire Agreement: These Terms & Conditions constitute the complete agreement between the user and the Company, superseding all prior agreements.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.